At Chloe Camping, we are committed to delivering your orders quickly and safely. Please review our shipping policy below for important details.

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • You will receive an update once your order has been dispatched.

2. Delivery Method

  • Orders are delivered directly to the address provided at checkout.

  • Please ensure your delivery details are accurate to avoid delays.

3. Payment Method

  • We currently accept Cash on Delivery (COD) only.

  • Payment must be made in full at the time of delivery.

4. Delivery Timeframes

  • Standard delivery usually takes 3–7 business days, depending on your location.

  • Delivery may take longer during holidays, peak seasons, or due to unforeseen circumstances.

5. Shipping Fees

  • Shipping charges, if applicable, will be shown at checkout before you confirm your order.

6. Failed Deliveries

  • If delivery cannot be completed due to incorrect information or unavailability, the order may be canceled.

  • Please ensure someone is available to receive the package at the scheduled delivery time.

7. Damaged or Missing Items

  • If your order arrives damaged, incomplete, or incorrect, please contact us immediately.

  • Claims must be reported within 48 hours of delivery with supporting details.

8. Policy Updates

We may revise this Shipping Policy from time to time. Updates will be posted on this page, and continued use of our services indicates acceptance of any changes.


If you have any questions or regarding this policy, please reach out at [email protected].